Operational Excellence | Columbus Management Group

Columbus Management assists its clients in achieving the best results through a variety of approaches, tools and techniques, all of which are entirely focused on generating measurable results through relentless execution. Operational Excellence will determine medium to long-term whether an organisation thrives in the market, finding the right balance between growth, innovation, cost management and customer and employee satisfaction.

Sales Dynamics

The effectiveness and performance of an organisation’s sales function is one of the strongest parameters in determining its growth potential. Most companies only use part of the sales capacity available, in many cases don’t target their most promising customer segments in the most effective way and don’t yet fully utilise the digitalisation tools available.Columbus Management’s sales implementation projects focus on aligning the customer segmentation and approach, with the skills, talent and motivation of the sales staff.

The utilisation of coaching and automation, as well as the focus on the most value-adding activities, ensure a strong employee engagement leading to performance and customer satisfaction.Columbus Management’s sales implementation projects focus on aligning the customer segmentation and approach, with the skills, talent and motivation of the sales staff. The utilisation of coaching and automation, as well as the focus on the most value-adding activities, ensure a strong employee engagement leading to performance and customer satisfaction.

Columbus Management’s sales implementation projects focus on aligning the customer segmentation and approach, with the skills, talent and motivation of the sales staff. The utilisation of coaching and automation, as well as the focus on the most value-adding activities, ensure a strong employee engagement leading to performance and customer satisfaction.

Supply Chain Management

Today’s connected world offers an unlimited potential of cooperation to improve the customer offer, cost, or performance. Even large corporations realise that they can achieve substantially more when operating within a network.

An integrated supply chain is a constant focus for certain industries such as retail or automotive, but even these can still be improved through more effective collaboration and sourcing or improved process and communication tools.

Columbus Management has been assisting organisations since the start of its existence with the right win/win approach and philosophy, best-practice sourcing, as well as the implementation of integrated IT exchanges, aligned processes and balanced risk management, resulting in dramatically improved cost and performance.

Lean Process Management

Lean, six sigma, kaizen, 5S, hoshin-kanri and many other related methodologies are now, or should be part of the ongoing toolbox for organisational improvement in most companies.

Most organisations now undertake specific improvement initiatives aligned with strategic needs and integrate the lean/ process management approach as an integral part. This typically results in process improvement and re-design, generating a higher degree of effectiveness and efficiency. The more challenging aspect is very often the availability of qualified resources and the management time for improvement.

This is where Columbus Management can add substantial value, by not only contributing senior resources who have the lean/ process management approach ingrained in their DNA, but more specifically in training and transferring the skills and the continuous improvement approach to your managerial and project staff.

Digital Transformation

One of the most important challenges currently facing all industry and public sectors is the rapidly advancing digitalisation, machine learning, robotic process optimisation and artificial intelligence in everyday life.

The opportunities and technical developments in this context are one element of the equation, but the required skill conversion of staff, change management approach to avoid resistance and confusion and project management excellence to ensure an effective transformation of an organisation are equally important.

Columbus Management provides the technical and IT know-how, the pragmatic business model or process approach and the behavioural focus to balance all elements of the equation in order to ensure the digital transformation and automation most effectively.

Employee Engagement Gamification

The employees are an organisation’s most important asset. Stated many times before, but never more true than in today’s digitalisation and millennial world.

The competition for the right high-level talent is already dramatic in certain industries or geographies and will roll-out across most sectors in the near future. The focus on employee engagement to harness the highest input and performance through motivational leadership and user-friendly environments and prerequisites constitute a strategic differentiation factor.

Applied within the context of an effective leadership and management system structure,with relevant strategic goals, gamification can be a powerful lever to createthe difference. Columbus Management has extensive expertise in implementing allof these elements in a variety of industries and companies’ evolution stages.

Sales Dynamics

Supply Chain Management

Lean Process Management

Digital Transformation

Employee Engagement Gamification

Sales Dynamics

Supply Chain Management

Lean Process Management

Digital Transformation

Employee Engagement Gamification

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